Privacy Policy

Privacy Policy

Effective Date: August 2026

Eastside Memorial, LLC d/b/a Casey Funeral Services and Cremation Care ("Casey Funeral Services," "we," "our," or "us") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, contact us, or use our services.

Information We Collect

We may collect personal information including:

  • Name
  • Address
  • Email address
  • Telephone number
  • Mobile phone number
  • Information submitted through website forms
  • Information related to funeral, cremation, memorial, cemetery, or pre-planning services

We collect only the information reasonably necessary to provide the services you request.

How We Use Your Information

We may use your information to:

  • Respond to inquiries
  • Schedule appointments
  • Coordinate funeral and cremation services
  • Process pre-planning requests
  • Provide customer support
  • Communicate regarding requested services
  • Comply with legal obligations

SMS Text Messaging

If you provide your mobile phone number and consent to receive text messages, Casey Funeral Services and Cremation Care may send SMS messages regarding:

  • Funeral and cremation arrangements
  • Appointment confirmations and reminders
  • Service updates
  • Coordination of requested services
  • Document availability notifications
  • Customer support communications
  • Pre-planning appointments and related communications

Message frequency varies depending on the services requested. 

Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP. 

For assistance, reply HELP or contact our office directly at (203) 753-1550. 

For additional information regarding our SMS messaging program, please review our SMS Terms & Conditions.

SMS Consent

Customers may consent to receive SMS communications by:



  • Providing their mobile phone number and requesting text message communications from our staff.
  • Participating in funeral arrangement conferences or pre-planning consultations and agreeing to receive text message updates.
  • Completing website forms and providing express consent to receive SMS communications.


By opting in, you consent to receive conversational messages, appointment reminders, scheduling updates, service-related notifications, and other customer care communications from Casey Funeral Services and Cremation Care.


Consent to receive text messages is not required as a condition of purchasing any products or services

Information Sharing

  • Eastside Memorial, LLC d/b/a Casey Funeral Services and Cremation Care does not sell or rent personal information.
  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
  • All categories of personal information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties except as necessary to provide messaging services through approved service providers.
  • Information may be shared with trusted vendors and service providers solely as necessary to operate our business and provide requested services.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

Cookies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party websites.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

Contact Us

Eastside Memorial, LLC d/b/a Casey Funeral Services and Cremation Care

1987 East Main Street

Waterbury, CT 06705